How To Amend Your booking
You can amend your booking 48 hours before the start of your booking.
- Cancellations: Please use the booking amendment form to cancel your booking and send your request at least 48 hours before your scheduled ride time. Cancellations made at least 48 hours before the scheduled ride will receive a full refund, which we will issue within two working days.
- Booking Amendments: If you want to change your booking time or date, you can request a cancellation via the contact form at least 48 hours before your scheduled ride time, then rebook your tickets for a different time. We will issue refunds for cancelled bookings within two working days.
- Cancellations made less than 48 hours before the scheduled ride or no-shows will not be eligible for a refund.
Note: In case of unforeseen circumstances, such as bad weather, the farm reserves the right to cancel the ride. In that case, the customers will be offered to reschedule the ride or a full refund will be issued.