Frequently Asked Questions
Do I have to book a tractor ride to view the farm and see the farm animals?
Yes. For the safety of our animals and visitors, access to the farm and farm animals is only available through our daily scheduled tractor tours. Book your ride today and discover the magic of our farm!
Are Tractor Ride Bookings Essential
Bookings for our tractor tours are essential and need to be booked before you visit via our website.
Our tractor rides are very popular, so it is essential that you book online before visiting the farm.
How Do I Amend or cancel my booking
How To Amend Your booking
You can amend your booking 48 hours before your scheduled ride.
- Cancellations: Please use the booking amendment form to cancel your booking and send your request at least 48 hours before your scheduled ride time. Cancellations made at least 48 hours before the scheduled ride will receive a full refund, which we will issue within two working days.
- Booking Amendments: If you want to change your booking time or date, you can request a cancellation via the contact form at least 48 hours before your scheduled ride time, then rebook your tickets for a different time. We will issue refunds for cancelled bookings within two working days.
- Less than 48 hours’ notice: Cancellations made less than 48 hours before the scheduled ride or no-shows will not be eligible for a refund.
How long are the tractor rides?
Tractor tours last for around 60-70 mins. If you want to book a pony ride as well please book at least 15 mins before or after the tractor ride.
Are Dogs allowed
Unfortunately not at this stage.